Real Paints products are manufactured under strict quality control standards and are tested to ensure consistent performance.
Warranty Coverage
Our warranty covers manufacturing defects in products supplied by Real Paints.
Warranty Does Not Cover
The warranty shall not apply in cases involving:
- Improper surface preparation
- Incorrect application methods
- Use of incompatible thinners, hardeners, or additives
- Improper storage conditions
- Physical damage after application
- Environmental conditions beyond recommended limits
Product Performance
Product performance depends upon:
- Surface preparation
- Application process
- Climatic conditions
- Maintenance practices
Customers are advised to follow the Technical Data Sheets (TDS) and application guidelines provided by Real Paints.
Claim Procedure
Any warranty-related concern must be reported within a reasonable time along with:
- Batch Number
- Product Details
- Application Information
- Supporting Photographs
All claims are subject to technical inspection and verification by Real Paints.